🥷uDEX Privacy Policy
uDEX (in the future referred to as "this platform" or "we") respects and protects the privacy of users (in the future referred to as "you" or "users"). When you take the following actions, this platform collects, discloses, and processes your personal information by this privacy policy (in the future referred to as "this policy"):
Entering or using our website or mobile application ("app") and services; and/or
Providing us with your personal information, regardless of the medium provided.
This platform suggests that you read and understand the entire content of this policy carefully before using the application, and essential information, such as disclaimers, will be highlighted in bold. The provision of your personal information to us means that you agree to our collection, use, disclosure (including transmission), and processing of your personal information by the provisions of this policy. If you do not accept this policy, please do not provide us with any personal information. This policy can be updated online by this platform at any time without further notice. Once the updated policy is published on our application, it becomes effective and replaces the original procedure. The revised policy will apply immediately to the personal information you provide to us. Please stop using the application directly if you do not accept the revised terms. Your continued application use will be deemed to accept the revised policy.
I. What Information We Collect from You
When you visit this platform or use our application and services, we will collect, process, and use the following types of information:
We will collect your personal information, such as mobile device information, operation records, transaction records, wallet address, etc.
To meet your specific service needs, we will collect your personal information, including but not limited to your social media login account, email address, etc.
You acknowledge: Your device's private key fragments on the application are not stored or synced to our platform's servers. We do not provide services to retrieve your device's private key fragments.
We may require you to provide more personal information to use certain specific features on the application. If you do not agree to provide such personal data, it will be considered that you give up using particular application parts.
We allow other services and applications to be integrated with the services provided by this platform. If you use integrated third-party services, we may receive and process data from the third party (and will share specific data with the third party, including the above data) to provide integrated services.
This policy does not apply to the information generated by any third-party integrated services you use through our service processed by third parties. When using integrated applications and services on this platform, please review the third party's relevant legal documents, including but not limited to its service agreement and privacy policy.
Within the scope permitted by laws and regulations, this platform may collect and use your personal information in the following situations without obtaining your authorization or consent:
Related to national security, national defense security;
Related to public safety, public health, and significant public interests;
Related to criminal investigation, prosecution, trial, and execution of judgments;
The collected personal information is in the public domain;
Collect your personal information from legally disclosed information, such as legal news reports, government information disclosure, etc.;
Necessary for maintaining the security and compliance of the service, such as discovering and handling faults in products and services;
Other circumstances permitted by laws and regulations.
The ways we collect information are as follows:
When you voluntarily provide us with information for any reason;
When you authorize us to obtain your information from third parties;
When you use our application and services;
When you contact or interact with our staff through various communication channels, such as social platforms, communication platforms, face-to-face meetings, telephone, email, fax, and letters, etc.;
When you transact with us, contact us, or request us to contact you;
When you request to subscribe to our emails; and/or
We copy all or part of your transaction records through the blockchain system. However, your transaction records should be based on the records of the blockchain system.
Our application may contain some technologies that collect personal information, and the specific collection methods will be explained in this policy or applicable terms and conditions.
Providing personal information to us is voluntary, and you can withdraw your consent anytime. However, if you refuse to provide us with the personal information we request, you may not be able to use the application, and we may not be able to contact you or provide you with the products or services you need.
Sometimes, you may provide us with personal information different from yours. If you provide information about others, you should ensure that you have obtained the consent of the subject of the information, allow us to collect the personal data of the subject of the information, and the subject of the information agrees to disclose their personal information to us. You agree that if the subject of the information claims against us for collecting, using, and telling their data by the terms of this policy, you will indemnify us and exempt us from liability.
You should ensure that the personal information you provide to us is true, accurate, and complete. When your information changes, please notify us as soon as possible.
II. How We Use Your Information
We will collect, use, or disclose your personal information for one or more of the following purposes:
To provide you with the products and/or services you requested;
To manage your relationship with us;
To enhance your user experience;
To confirm your correspondence with your wallet through the unique serial number of your mobile device;
To send you important notices promptly, such as application updates, changes to the service agreement, and terms of this policy;
To assist you in handling your questions, feedback, complaints, and requests through the wallet address and provided mobile device information;
To inform you about our products, services, projects, and activities;
To resolve disputes, investigate any complaints, claims, or disputes, or any actual or possibly illegal behavior;
To conduct internal audits, data analysis, and research within the platform;
To analyze user behavior by tracking user usage of the application;
To comply with legal and regulatory requirements and requests from regulatory authorities;
To comply with international laws and regulations on security, anti-money laundering, and anti-terrorism;
To fulfill our obligations and contractual terms and conditions;
Any reasonable purpose related to the purposes above.
If you agree, we will occasionally use your personal information for other purposes, such as informing you of the latest activities, offers, and promotional information launched by our strategic partners or affiliates.
III. How You Control Your Information
You have the following rights to control your personal information in the application:
You can import your other wallets into the application or digital token management wallets through the synchronization wallet method. The application will show you the imported wallet information.
You understand that you can modify your digital token type, transfer and receive activities, etc., through the "Crypto" section of the application.
You understand that neither you nor we have control over whether your transaction records are public because, due to the open-source nature of the blockchain transaction system, your transaction records are public and transparent in the entire blockchain system.
Our application will contain links to other websites, applications, or smart contracts not owned, operated, developed, or maintained by us. These links are provided for your convenience. This policy only applies to our application. You understand that our "uDEX Privacy Policy" will no longer apply when you use third-party services. We recommend that you read and understand the third party's privacy rules and user service agreements in detail.
You have the right to request us to update, change, or delete your personal information and withdraw your consent given to us. If you wish to withdraw your consent given to us, or if you want to update, change, delete, or access the personal information we hold, or if you do not accept our changes to this policy, you can contact contact@innoguild.com. To allow you to manage the personal information we hold and to inform you of how we have used (or may have used) your personal information in the year before you made such a request, we may charge you a certain fee. If we charge you, we will inform you of the fee amount in advance and fulfill your request after you pay. We will try to respond to you within thirty (30) days after you submit your request. We will inform you of the specific response time if we cannot respond within thirty (30) days.
We often need your personal information to provide you with the products or services you requested. If you refuse to provide us with the personal information we asked for or withdraw the consent you gave us, we may not be able to continue to provide you with the products and services you requested.
IV. How We May Share or Transfer Your Information
We will store your personal information for business and legal purposes.
Without your consent, we will not sell, trade, or transfer your personal information to third parties.
If you agree to disclose your personal information to our strategic partners or affiliates, we may disclose your personal information to these entities. These entities will only use your data for the purposes you have agreed to.
You agree that we may disclose or share your personal information with the following third parties:
Service providers and data processors who represent us and provide services, such as KYC checks, accounting, data processing or management services, website hosting, maintenance and operation services, mail information services, analysis services, payment transaction processing, marketing, etc.
Our consultants and professional advisors (such as accountants, lawyers, and auditors).
Suppose we must transfer your personal information to any other country for the above purposes. In that case, we will obtain your consent and ensure that the recipient of the personal data has the same level of individual information protection measures as us. If there is no applicable personal information protection law for our relationship with you in these countries or regions, we will sign a legally enforceable agreement with the individual recipient.
Without your prior consent, this platform will not share or transfer your personal information to any third party except for the following situations:
The collected personal information is made public by you to the public.
Personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.
Provide or execute this policy to protect our or other parties' rights, property, or safety by applicable laws, regulations, legal procedures, and administrative or judicial requirements.
In the event of a merger or acquisition, if personal information is transferred, this platform will require the recipient of personal information to continue to be bound by this policy.
V. Automatic Data Collection Technology
We use automatic data collection technology in our application. For example:
Cookies (or browser cookies). Cookies are small text files set up by the website or app operator to recognize your browser or device. We may use cookies technology on our application to store and track information, such as the number of users and frequency of use, user distribution, and user online preferences. Cookies do not capture data that can identify you, but the information collected can help us analyze the use of the application and improve your user experience. You can turn off cookies in your browser settings. However, this may affect the functionality of the application.
Web Analytics. Web analytics is a method of collecting and evaluating the behavior of website and mobile application visitors. This includes analyzing traffic patterns, such as determining the frequency of access to a specific website or mobile application features or understanding the information or services that visitors are most interested in. Our application uses web analytics services provided by third-party tools.
VI. How We Protect Your Information
If this platform ceases to operate, the platform will stop collecting your personal information and take measures to delete or anonymize your personal information within a reasonable period.
To protect your personal information, this platform will adopt data security technology measures, enhance internal compliance, increase internal staff information security training, and set secure access permissions for related data to protect your privacy information securely.
VII. Data Retention
We will only retain your personal information for the duration necessary for the purposes described in this policy unless a more extended retention period is required (for example, to comply with legal obligations or requirements, or to establish, exercise or defend legal claims, or for legitimate business purposes, or based on legal regulations).
VIII. Protection of Minors
We make the following special provisions for the protection of minors under the age of 18:
Minors should use the services related to this platform under the guidance of their parents or guardians.
Parents and guardians of minors should guide minors to use the application after reading this policy and our other relevant rules.
This platform will protect the confidentiality and security of the personal information of minors by applicable laws and regulations.
IX. Disclaimer
You acknowledge that once you use third-party services, this policy will no longer apply to such third party's collection, use, disclosure, and transmission of your personal information. The platform cannot guarantee that such third parties will adopt reasonable security measures.
You will assume responsibility for using third-party services, and you agree that if the third party collects, uses, discloses, and transmits your personal information, causing you to suffer losses or damages, you may not ask this platform to assume responsibility.
You acknowledge and accept that, to the maximum extent permitted by applicable law, this platform will take reasonable security measures to protect your personal information under the current technical level conditions based on the principles of "as is, " as available," "not guaranteed to be flawless," to avoid the leakage, alteration or damage of information. This platform uses wireless means to transmit data. Therefore, the platform cannot guarantee the privacy and security of data sent over a wireless network.
Despite implementing the technical and security measures described in this policy, the platform must ensure that data transmission on the Internet is secure. Therefore the platform does not guarantee the security of personal information provided by users to the forum. The platform does not assume compensation liability for any events resulting from unauthorized access to user personal information.
X. Others
This policy will take effect from August 1, 2023. This platform reserves the right to modify this policy at any time. The platform notifies users of modifications to this policy by updating and posting new versions' effective dates.
You understand that sometimes the platform will publish notices to tell you that this policy has been revised, but this is not an obligation of the forum. You should regularly review this policy and pay attention to its revisions. If you disagree with the revised content, you should stop accessing this platform immediately. When the updated version of this policy is published, your continued access to this platform indicates and signifies your agreement with the updated content of this policy and your agreement to comply with the updated version of this policy.
For matters not covered by this policy, you need to comply with the announcements and related rules updated by this platform from time to time.
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